Privacy Policy

The www.mantradatacenters.com Web Page is owned by Mantra Data Centers, which is the commercial brand of Mantra Data Centers Private Limited “MDC”, with registered office at 322 – Tulsiani Chambers, Free Press Journal Marg Nariman Point, Mumbai – 400021, Maharashtra,India.

The Privacy Policy along with the Terms of Use of our web page and any other document related to it establishes the base upon which the personal data we gather for you or provided by you shall be treated by us. This Privacy Policy also establishes the way in which you may indicate to us whether you prefer to limit the use of your personal data.

We inform you that your email address appears within our automatic files exclusively for the purpose of sending to you information on MDC activities. Likewise we inform you that your data may be provided to third parties. You may at any moment exercise your right to access, rectify, right of opposition or repeal of consent, and cancel your personal data. If you do not want in the future to receive emails about our offers and company please notify our IT Department at the following email address: info@mantradatacenters.com

On using the website www.mantradatacenters.com (the “Website”) or sending information to us you express your consent for gathering, using and disclosing your personal information according to this Privacy Policy. If you do not agree with this Privacy Policy you should not use the website or send information to us through the Website or in any other way.

The User certifies that he/she has the legal required capacity to give the consent as to treatment of your personal data in accordance with that established within this Privacy Policy.

1. INFORMATION WE MAY OBTAIN FROM YOU

MDC may monitor the visits to the Website especially to make sure that it is easy to navigate, to identify the areas of specific interest for visitors and in general to improve the Website and the services provided. The information gathered by MDC along this process does not identify you as a person and does not try to identify individuals users unless they provide their personal contact data through one of the Website forms.

Under some circumstances MDC’s records may identify the companies or inviduals visiting the Website, and MDC may use that information for the management of their relationship with those organizations, for instance when considering the way to develop the services they are offering.

We may gather your following information related to:

• Any commercial information you send to us such as your company’s name and/or the commercial name (contact person and position within the company, Internet address, activity of your company and number of employees) and your full professional address with contact details and email addresses;
• The information you provide to us when completing the forms and sending information through phone, postal mail, email, fax or through the Website. This includes information provided when registering or subscribing to any of our services, or through surveys, publishing any material at the Website or asking for our services;
• If you connect with us either through the Website or any other way (for instance postal mail, email, fax, telephone, text message) we may have a record of that correspondence. For instance if you send a query, a complaint or inform us about a problem with our service or Website, or enter in contact with our client support service, technical support or any other department at our company we may keep that record;
• We may also ask you to complete the surveys we use for investigation purposes although you are not obliged to answer them;
• Your IP address (this is the individual identification number of your computer to connect to Internet) is automatically recorded by our web server. The User authorizes the automatic treatment of the personal data provided under the previously indicated terms. This is used to note your interest in this Website;
• Details of your visits to our Website (including but not limited to the traffic data, location data, weblogs and other communication data and the medias you are accessing;
• If you want to work with MDC you may send your CV or complete your data through our web. This information may include any personal information related and that may identify you, including but not limited to your name, postal address, email address, telephone number and any other information gathered as you may consider it advisable. This information shall remain stored inside our automatic data base.

2. HOW WE CAN USE THE INFORMATION GATHERED FROM YOU?

We may process this information for the purpose of:

• Send to Clients and Users information of interest related to the services provided;
• Solve queries or incidents related to the services provided;
• The management of registration and recording within the Clients, Suppliers, Distributors and Associates Private Area;
• Provide information about the specific characteristics within the Website or about specific special services or products or information related to third parties which we may consider of interest to you;
• Provide and customize our products or services;
• Ease the access to all areas or features of our services or Website;
• Enter in contact with you about any subject related to providing MDC services;
• Inform you about any service provided by a third party that may be of interest to you;
• Treat your questions and requests such as enter in contact with you if needed;
• Perform our obligations derived from any contract between you and us;
• Enter in contact with you to know your points of view about our services and notify occasionally to you any important changes or developments of our services or Website;
• Notify you about any changes to our services;
• Realization of campaigns, commercial events and market research;
• Improvement and development of our services, products and the Website;
• Guarantee that the content of our Website is presented in the most effective way for you and your computer or mobile device;

We may as well use your personal information or allow selected third parties to use your data in order to offer you information about products and services that may be of interest to you, and us or them may contact you related to that through email address, postal mail or telephone.

MDC shall not use in any case the personal data you may put at disposal in order to provide services different to those referred to within this document.

If you prefer not to receive any information from MDC or their selected third parties for marketing purpose please send an email to info@mantradatacenters.com

We may also gather this information and statistics for the purpose of monitoring the use of the Website and of the services and we may provide said information to third parties. These statistics shall not include any information that may be used to identify you.

We also provide personally-identifiable online information in response to subpoenas and other legal demands, and where we believe that disclosing this information is necessary to identify, contact or bring legal action against individuals who may be endangering public safety or interfering with MDC property or services, or with our customers’ or others’ use of them.
If you do not want to use our services or Website anymore or the permit to use the Website or our services may be finished we may keep on using and divulging your personal information in accordance to this Privacy Policy (in its modified version from time to time) and as allowed by law. Nevertheless if you wish that we stop sending email messages with information related to the Website or our services, please send your requirement to info@mantradataceneters.com

3. INFORMATION SECURITY

Internet is not a safe mean. However we have implemented various security procedures related to the website and your electronic communications with us as stated within this policy.

Please bear in mind that communications through Internet such as emails are not safe unless they may have been encrypted. Your communications can be routed through a number of countries before being delivered – this is the nature of the World Wide Web / Internet. We can not accept a liability for any non authorized access or loss of personal information out of our control.

We believe we have the proper politics, rules and technical measures to protect the personal data under our control (keeping in mind the type and amount of data) of non authorized access, misuse or disclosure, non authorized modification, illicit destruction or accidental loss.

All our employees and data processors having access and being related to processing of your personal data are obliged to respect the confidentiality of our visitors’ information.

We may be obliged to reveal your data if so required by law or when requested by the regulatory authorities or police agencies who may use your data for regulatory purposes.

4. WHOM SHALL YOUR INFORMATION BE REVEALED TO?

For the purposes stated within this Privacy Policy your information may be revealed to:

• Our Associates, clients, distributors and suppliers, or selected third parties offering products or services that may be of your interest or who may be interested in your own products or services. We shall ensure that whoever we pass your information to commits to treat your data with the same level of protection as if it would be ourselves who should treat it;
• The regulatory bodies for the purpose of control and/or request our own compliance with the norms/regulatory codes or whenever may be required by any law, regulation or judicial proceeding;
• Any appropriate authority answering a legal requirement by said appropriate authority;
• Our employees;
• Wherever ourselves or a data treatment subsidiary on our behalf may be obliged by law;
• Third parties you may have selected to receive marketing information or of any other type;
• The auditors or contractors or other audit assessors, or assessing on any of our commercial purposes;
• Any third party when said disclosure may be necessary to make comply or apply our Web Page terms of Use or our Terms and Conditions and/or any other agreements, or to protect the rights, ownership or safety of our company, our clients or other people. This includes the exchange of information with other companies and organizations for the purpose of fraud protection and reduction of credit risk;
• Potential sellers or buyers of our business or any of our assets, and
• Third party contractors, suppliers, distributors, clients or associates that may access your personal information for supplying services to us, including but not limited to IT support services.

MDC takes reasonable precautions to ensure that the personal information you are providing shall be exclusively used for the purposes stated within these conditions and for the development of its social objectives. Nevertheless Internet is not a totally safe net and MDC can not guarantee that said information may not be intercepted by other third parties.

5. YOUR ACCESS RIGHTS RELATED TO YOUR INFORMATION

You may write us at any moment to get a copy of your information and to amend any inaccuracy. In this case you may have your personal information erased, rectified, amended or completed. Please send an email to info@mantradatacenters.com indicating your name and address.

We should be very grateful if you provide us with a brief description of the information upon which you want a copy or want to be amended (this shall help us to find your data more easily). We shall ask a proof of your identity before giving to you the details on any personal information we may have about you.

6. YOUR CONSENT AND CHANGES TO THIS PRIVACY POLICY

On sending any personal information to us you authorize the use of the information appearing within this Privacy Policy. We reserve the right to amend or modify this Privacy Policy and if we do so we shall publish the changes in the Website. It is your responsibility to check the privacy policy every time you provide information to us or put an order. The use shall mean that you accept said changes.

In case that the purposes to treat your personal information may be changed we shall enter in contact with you as soon as possible and shall ask for your consent related to the new purposes if said new purposes are related to a new purpose additional to the treatment which may not be compatible or similar to the originally specified purpose.

7. USE OF YOUR INFORMATION SUBJECT TO OTHER WEB PAGES

We do not take responsibility for the privacy policy and practices of other web pages even if you access third parties’ web pages through links from our Web Page.

We recommend that you check the policy at every web page you may visit and contact the owner or operator of said web page if you have any doubt or query.

8. CONTACT

If you have any question about MDC’s privacy policy, or wish to be informed about our services or offered services, or want to exercise the rights to access, rectification, cancellation and opposition established in the current legislation you can do it through a communication sent to MDC via an email to info@mantradatacenters.com specifying the right you want to exercise accompanying a copy of your ID document.